JapanWifiBuddy rents Pocket Wifi routers that enable tourists visiting Japan to stay online throughout their trip.
The Brief
Having outgrown their Shopify based e-commerce store, JapanWifiBuddy needed a tailor-made web application that was built around their work flow and business model.
A modern, intuitive website with a user-friendly booking process that makes renting very simple was essential.
x47d worked closely with the JapanWifiBuddy team to carefully vet through new design options and helped rebuild their web app.
Easy to Book
With multiple router types to select from, different shipping options and varying airport operating hours, placing an order on the older site was a complicated affair.
We were tasked with making the booking process as effortless as possible to increase conversions and reduce load on support staff who often had to hand hold users through the order.
We designed an easy-to-use 3-step booking widget that makes ordering hassle-free.
Fast & Responsive Interface
A smooth checkout process is critical for any e-commerce business, yet a lot of key details had to be gathered from the customer before their order could be accepted.
We crafted a smart single-page booking widget with form fields grouped logically into 3 steps ensuring that all important information was collected without making the checkout process intimidating.
Flight & Airport Search
JapanWifiBuddy ships to a number of airports across Japan. However, the pick-up hours vary across airports.
Previously, customers had to find which airport/terminal they'll arrive at, figure out the corresponding operating hours and pick an appropriate shipping option.
ReplayWe integrated a flight search mechanism where the customer just needs to enter their Flight number. We then automatically find and update which airport/terminal they'll arrive at, arrival time and pick the cheapest shipping option available.
Real-time stock Availability
Based on the router selected, quantity and dates, we instantly display predicted stock availability. The booking date selection calendar also indicates dates where routers are sold out or are selling out fast.
Some of JapanWifiBuddy's competitors still use a manual process where they check the stock after receiving the order and confirm/cancel the order within a day or two.
Easy to Manage
The application is backed by a powerful automated backend system that runs with minimal human intervention. Yet, when required, it offers full control over the various settings and parameters making it flexible and easy to manage.
Smart Inventory Management
An intelligent algorithm manages the inventory and automatically assigns them to orders, maximizing device utilization as well as rental revenue.
Full Automation
From Order Handling, payments & notifications to inventory assignment and handling returns, the entire process is automated requiring minimal oversight from the staff.
Comprehensive Reports
Downloadable reports offer key insights into Sales data, Inventory utilization & Financials as well as web traffic and customer interaction.
Simple yet Powerful Interface
A flat modern interface that displays all the required information at a glance without looking cluttered.
One-click Price Update
With a complex pricing mechanism, the JapanWifiBuddy team wanted a simple way to update all the prices. We built an easy to use interface where all they had to do was import a spreadsheet file.
Built for Future Growth
The entire application has been designed to be modular, scalable and flexible towards future growth, changes in product offerings as well as the booking procedure.
x47d has been a pleasure to work with over the last half-year or so. With a wide knowledge and skill-set, as well as good people skills, quick response times and a humble attitude, they've made conquering this large and complex project smooth and manageable.
We continue to work with and will surely bring more projects to them in the future as well.
Thanks x47d!
Powered by
Ruby on Rails
PostgreSQL
Redis
Vue.js
HTML5
CSS3